Crowne Plaza Hotel Astor-New Orleans
New Orleans, LA 70130
Phone: (888) 897-0088
User Reviews for Crowne Plaza Hotel Astor-New Orleans
07/29/2008 Posted by mandm24
This hotel was beyond disappointing! The rooms look nothing like the pictures on the website. Those apparently, are what the rooms “will” look like after their extensive renovation. However, we were never informed in any way that the hotel was under repair. The rooms were dark and dingy – one with a dirty, torn bed spread and one with damaged furniture. The staff was almost uniformly unhelpful, from the valet who didn’t know where Jackson Square was (it’s 6 blocks away) to the concierge who was lazy and disrespectful to my husband when we tried to order flowers. The common area furniture was filthy as was the cloudy pool. I would give this hotel 1 star.
Pros: It's within walking distance of the French Quarter
Cons: Dirty rooms, Oblivious and rude staff
10/30/2007 Posted by robertaltman
Clean rooms for a reasonable price. Remember: use priceline on this hotel, you will save a great amount of money and be a step away from all the trashy action on Bourbon. Service was good, except for check in by some brain dead front desk agent (took 20 minutes to find my reservation, no one else there). Another great tip (from a local, me): why pay $20 for parking? Park TWO blocks down the street on Rampart (or, in the alternative, Basin) for FREE. Have Fun!
Pros: Right at the camel toe of Bourbon and Canal
Cons: Service staff a little slow
07/01/2003 Posted by otternam14
Convenient, clean, well appointed and overall perfect choice if you want to stay in the downtown area. Right on Bourbon street and within walking distance of Harrah's Casino. Good service, fresh rooms and a fantastic restaurant downstairs. I do wish they had a Priority club line for check in to speed things up... lots of tourists in line keep you standing too long.
Pros: location, clean, cheap!
Cons: busy, noisy area

