Holiday Inn New Orleans-French Quarter
New Orleans, LA 70130
Phone: (800) 718-8466
Ratings & Reviews Summary for Holiday Inn New Orleans-French Quarter
What Users are Saying:
- Good for business
- Family-friendly
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User Reviews for Holiday Inn New Orleans-French Quarter
05/19/2008 Posted by Sharon817
VERY poor customer service! Took four phone calls, last one to the manager on duty to get a trash can for the room. My brothers room didnt have toilet paper. There was a cover off of his phone (Room #1003). We were in Room #1012 and no phone books, no room service menu, no trash can. Cute advertisement suggested we call Ext #2164 to specifically request one of four pillow types for our bed. Never did receive them! Room however was clean. There are a quick turnaround hotel so they will not honor late checkout requests. Also very hard to get a room before 5pm on the day you checkin. Would not return here. We loved the Chateau Sonesta on Bourbon Street where we stayed last Fall. They were just booked up this time.
Pros: Close to Bourbon Street
Cons: Parking EXPENSIVE, Customer Service POOR
